Effective date: October 6, 2026
1. Introduction
Mid-Chain Technologies ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or engage our services.
Please read this policy carefully. By using our website or engaging our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
This policy may be updated periodically. The effective date at the top of this page reflects when the latest version was published. We encourage you to review this page regularly.
2. Information we collect
We may collect and process the following categories of personal information.
2.1 Information you provide directly
- Full name and job title
- Business name and industry
- Email address and phone number
- Project requirements, messages, or briefs submitted via contact forms
- Payment and billing information, processed securely through third-party providers
- Any other information you voluntarily share with us
2.2 Information collected automatically
When you visit our website, certain data is collected automatically, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and search queries
- Device identifiers and screen resolution
2.3 Information from third parties
We may receive information about you from third-party platforms such as LinkedIn, Google, or referral partners when you interact with our profiles or advertisements on those platforms.
3. How we use your information
Mid-Chain Technologies uses the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To assess your project requirements and prepare proposals or quotations
- To communicate project updates, milestones, and deliverables
- To process payments and manage billing
- To improve and optimize our website, services, and user experience
- To send relevant marketing communications, only where you have opted in
- To comply with legal obligations and enforce our Terms and Conditions
- To detect, prevent, and address fraud, security issues, or technical problems
- To conduct internal analytics and business reporting
We will never sell your personal information to third parties for their own marketing purposes.
4. Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Contractual necessity. Processing required to fulfill a contract with you or to take steps before entering into a contract.
- Legitimate interests. Processing necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
- Consent. Where you have explicitly consented to receiving marketing communications or cookies.
- Legal obligation. Processing required to comply with applicable laws and regulations.
You may withdraw consent at any time by contacting us at sales@mid-chaintechnologies.com.
5. Cookies and tracking technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies. Required for the website to function correctly. These cannot be disabled.
- Analytics cookies. Help us understand how visitors interact with our website, for example through analytics tools.
- Marketing cookies. Used to deliver relevant advertisements and measure campaign performance.
- Preference cookies. Remember your settings and preferences for a better experience.
You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect how the website functions.
6. How we share your information
Mid-Chain Technologies does not sell, trade, or rent your personal information. We may share your data only in the following limited circumstances.
6.1 Service providers
We engage trusted third-party vendors to help us operate our business, including:
- Cloud hosting and infrastructure providers
- Payment processing platforms
- Email communication and CRM tools
- Analytics and performance monitoring services
All service providers are contractually obligated to handle your data securely and only for the purposes we specify.
6.2 Business transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you by email or with a prominent notice on our website before any such transfer occurs.
6.3 Legal requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Mid-Chain Technologies, our clients, or the public.
7. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
- Contact and inquiry data: retained for up to 3 years from the last interaction.
- Client project data: retained for the duration of the project and up to 5 years thereafter.
- Payment and billing records: retained for up to 7 years to comply with financial regulations.
- Website analytics data: typically retained for 26 months.
When data is no longer required, it is securely deleted or anonymized.
8. Data security
Mid-Chain Technologies takes the security of your personal information seriously. We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:
- Encryption for data transmitted through our website
- Secure cloud infrastructure with access controls and firewalls
- Regular security reviews and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Staff training on data protection practices
While we take every reasonable precaution, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and we are committed to promptly addressing any data breach that may occur.
9. Your data rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access. Request a copy of the personal data we hold about you.
- Right to rectification. Request correction of inaccurate or incomplete data.
- Right to erasure. Request deletion of your personal data.
- Right to restriction. Request that we limit how we process your data.
- Right to data portability. Receive your data in a structured, machine-readable format.
- Right to object. Object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent. Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at sales@mid-chaintechnologies.com. We will respond within 30 days of receiving your request. We may ask you to verify your identity before processing your request.
10. Children's privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under 18, we will take prompt steps to delete that information.
If you believe we have collected information from a minor, please notify us immediately at sales@mid-chaintechnologies.com.
11. International data transfers
Mid-Chain Technologies works with clients in more than one country and may transfer your personal data to countries outside your country of residence, including countries that may not provide the same level of data protection as your home country.
Where we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses approved by relevant authorities, or rely on adequacy decisions where applicable.
By using our website or services, you consent to such transfers in accordance with this Privacy Policy.
12. Third-party websites
Our website may contain links to third-party websites, plugins, or services. Those third parties may collect or share data about you. We do not control those websites and are not responsible for their privacy practices.
We encourage you to review the privacy policy of every external website you visit.
13. Marketing communications
With your consent, we may send you emails about our services, industry insights, and updates. You can opt out at any time by contacting us at sales@mid-chaintechnologies.com with your opt-out request.
Even after you opt out of marketing communications, we may still send transactional or service-related messages necessary for an ongoing project or engagement.
14. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or with a notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. Contact us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal data, contact Mid-Chain Technologies at sales@mid-chaintechnologies.com or through our contact page.
We aim to respond to privacy-related inquiries within 5 business days.